Wednesday, 04 June 2008 08:42
ConcourseCRM is an enterprise class customer relationship management solution that integrates seamlessly with the other modules of ConcourseSuite. With a full range of complementary tools, ConcourseCRM enables businesses to generate new leads, manage the sales process and manage and service existing customers.
Features:
- Leads and Pipeline
- Manage the entire sales cycle—from lead capture and contact management to pipeline tracking and quoting.
- Marketing
- Make the most of your leads and grow current customers by developing compelling, trackable marketing campaigns.
- Customer Service
- Identify, track and resolve customer issues quickly and consistently with advanced action plan, case management and ticketing tools.
- Enterprise Content Management
- Make valuable information accessible and usable across the organization with tools for efficient document storage and management.
Last Updated ( Wednesday, 04 June 2008 08:49 )
